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It’s counter intuitive, But it’s true:

When we provide one full month of training, Your staff makes fewer help desk calls.

When we answer help desk calls with live, U.S. based experts... you only have to call us once.

This is better for both of us!

 

 

Support

The best customer service in the outpatient rehabilitation industry, bar none.

Systems4PT’s U.S. based Help Desk answers the telephone….with real people.

Your other options:

  • Instruct you to submit help desk questions via email.
  • Ask you to leave a message when you call.
  • Staff their help desks with people who cover calls from dentists, doctors, podiatrists, chiropractors, audiologists and physical therapists.
  • Many physical therapy software companies outsource the help desk altogether.

Systems4PT’s help desk employees are expert in P.T. and O.T. system protocols. That’s all we do.

  • Our help desk staff has over 12 years combined experience, personally billing & collecting in outpatient rehabilitation.
  • A certified coder, C.M.A.’s, computer experts, network experts who can answer your questions.

Before buying any system, call the help desk. Do they answer the phone? Is your help desk contact an answering machine?

Our personnel train your staff, on-site, one week per location.

  • Systems4PT will invest approximately 40 hours of preparation time into your practice management system… before your installation and training ever begin.
    • Business data, TIN, NPI, therapist names, license #’s, NPI’s, credentials. Credentialing details by payor are entered by our expert team, in advance of the installation.
    • Systems4PT installs your new system, pre loaded with your billing credentials.
    • We manage the transition, you manage your business.
  • Systems4PT’s employee instructors train front desk, therapists and billing personnel, face to face, on-site… for one full week.
    • Following one week of intensive face to face training, your employees will still have questions.
  • Systems4PT follows up our one week of on-site training with three weeks of one on one training.
    • - Front desk, therapists, billing & collections.
    • Follow up training is scheduled, by department.

One full month of training.

We’ll answer the questions.. so your practice is not limited by them.

It’s counter intuitive, but it’s definitely true, when we provide one full month of training. Your staff makes fewer help desk calls… When we answer the help desk phone with a live, U.S. based expert… you only have to call us once… It’s better for both of us.

Choosing a practice management system is one of the biggest decisions you’ll make. This decision will influence nearly every work flow in your practice.

  • Most multi discipline systems are never fully utilized, because they are too complex.
  • Most P.T. specific systems are never fully utilized, because training was inadequate.
  • Don’t throw your money away

Systems4PT trains each department for one full month.

Ask anyone who’s installed a computer system . . . . Anything less than Systems4PT is a headache.

Click here to schedule a demo!